Shipping policy
Shipping & Delivery Policy
At Limestone & Lather, we want your handmade goodies to reach you safely and as quickly as possible. We put a lot of love into our products, and we want the delivery experience to be just as thoughtful.
Shipping Times & Carriers
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Processing Time: We hand-pack every order with care. Please allow up to 3 business days for us to process and ship your order from our workshop.
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Carriers: We ship via UPS or USPS. You will receive an email with a tracking number as soon as your package hits the road so you can follow its journey.
Shipping Rates
We believe in simple, straightforward pricing:
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Orders $50 & Under: Flat-rate shipping of $7.99
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Orders Over $50: Enjoy FREE shipping on us!
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Custom Orders: Shipping costs for custom requests will be calculated based on the size, weight, and quantity of your order. We will confirm these costs with you before finalizing your order.
Local Pickup
If you are in the Jeffersonville area, you are welcome to pick up your order in person!
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Pickup Address: 629 Mechanic Street, Jeffersonville, IN 47130.
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Scheduling: Pickup times are available on specific days. Please reach out to us at support@limestonelather.com to coordinate a time that works for you.
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Events: We love meeting our customers! Check out our Events Section on the website to see which craft shows or farmer’s markets we’ll be attending. You can select "Local Pickup" at checkout and grab your order at our booth.
A Note on Lost or Stolen Packages
We know how frustrating it is to have a package go missing. Once a package is marked as "Delivered" by the carrier, Limestone & Lather is no longer responsible for its safety.
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Proactive Protection: We highly recommend selecting Shipping Insurance at checkout to protect your order against loss or theft.
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Questions? If you have concerns about the safety of your delivery area, please reach out to us at support@limestonelather.com before placing your order so we can help you find a secure shipping solution.